26 ~ ~ 30 tasks

 Strange to find leaflets commissioned
client alone Oufen. Tucci fishing in the fishing village Ake somewhere to find him.
Rewarding experience: 420
reward money: 0 Awards Item: No
next task NPC: strange signs
the task assigned to NPC: Oufen
NPC location: (I watch the map location) NPC location: (view map location I)
level restrictions: 26 ~ 60
professional restrictions: no
predecessor: no follow-up to the task: a second election turned out to be a matchmaker / collection naughty collection naughty guy

guy put away in the village entrance tear 3 Lonely Oufen out the bulletin posted up the residue of paper after the ax back to find Oufen Orc Rogue.
rewarding experience: 6440
Award money: 19,880 reward items: None
next task NPC: No
the task assigned to NPC: Oufen
NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 26 ~ 60
professional restrictions: no
ago Home task: follow-up to the task entrusted to the strange: no
turned out to be a matchmaker lonely Oufen
Italy need a woman between the 3 decided to choose one to be a matchmaker, is a good-hearted Rosen, Luo Ti grams, health Laura 3 individuals. really good and then he decided to accost.
rewarding experience: 420
reward money: 0 Item reward: none
next task NPC: None
the task assigned to NPC: Oufen < br> NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 26 ~ 60
professional restrictions: no
predecessor: a strange follow-up to the task entrusted to : Rosen, one of three good-hearted / Lo Ti g / Health Rosen
Laura
hearted and good-hearted decision when Oufen Rosen's matchmaker. holding the letter alone Oufen Rosen referred to where the good-hearted. You can find her near the 库丁阿吉萨.
rewarding experience: 420
monetary reward: 1700 Item reward: none
next task NPC: None
with tasks NPC: Rosen
NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 26 ~ 60
professional restrictions: no
predecessor: Follow-up to the task turned out to be a matchmaker: men must be honest men should be honest

the good-hearted Rosen's letter forwarded to the lonely Oufen.
rewarding experience: 5810
reward money: 18610 Award Item: No
next task NPC: Rosen
the task assigned to NPC: Oufen
NPC location: (I watch the map location) NPC location: (view map location I)
level restrictions: 26 ~ 60
professional restrictions: no
predecessor: good-hearted follow-up to the task Rosen: No
Luo Ke Ti Ti
decide to do with Romania grams of the media, need to hold the lonely Oufen letter to the Lo Ti grams. can run hotel in the Vatican Vanessa find her.
rewarding experience: 420
monetary reward: 1700 Item reward: none
next task NPC: No
the task assigned to NPC: Lo Ti g
NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 26 ~ 60
professional restrictions: no
Predecessors: Follow-up to the task turned out to be a matchmaker: the man, then we should indulge (?)
men, then we should indulge (?)
Lo Ti, refused to a lonely Oufen courtship. to go back to Europe alone tell him where it fun.
rewarding experience: 5910
Award money: 18,610 reward items: None
next task NPC: Lo Ti g
the task assigned to NPC: Oufen
NPC Location: (I watch the map location) NPC location: (view map location I)
class limit: 26 ~ 60
professional restrictions: no
Predecessors: Luo ti g the follow up: cache of gift
cache of gifts
people need to hunt Conjurer swordtail fish, 5 fish were collected together in the eyes, as a gift Lo Ti grams. can be found in the seaside village south of the sword fish were Conjurer.
rewarding experience: 7070
Award money: 20,990 reward items: None
next task NPC: Oufen
the task assigned to NPC: Lo Ti g
NPC location: (I View map location) NPC location: (view map location I)
class limit: 26 ~ 60
professional restrictions: no
predecessor: a man, then we should indulge (?) follow-up to the task: for the time being successful
for the time being need to be successful
Lo Ti g Oufen letter to the lonely.
rewarding experience: 460
monetary reward: 1800 Item reward: none
next task NPC: Lo ti g
the task assigned to NPC: Oufen
NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 26 ~ 60
professional restrictions: None
Front Mission: cache of gifts follow up: None
Laura
good health decisions and health when Oufen Laura matchmaker, lonely Oufen need to hold a letter forwarded to the health of workers pull. can be found near the seaside Boni Tuo Laura healthy.
rewarding experience: 420
monetary reward: 1700 Item reward: none
next task NPC: Lo Ti g
with tasks NPC: Oufen
NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 26 ~ 60
professional restrictions: no
predecessor: Follow-up to the task turned out to be a matchmaker: Virtual line in vain for this line

need to get healthy muscles Laura is kind to the lonely Oufen tonic there.
rewarding experience: 5810
reward money : 18610 bonus items: None
next task NPC: Laura
the task assigned to NPC: Oufen
NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 26 ~ 60
professional restrictions: no
predecessor: a healthy follow-up to the task Laura: No
tensions (1)
commissioned by Sharon Rosen, where to buy syrup.
rewarding experience: 420
reward money: 0 Item reward: none
next task NPC: Sharon
the task assigned to NPC: Rosen. Shelton
NPC location: (I View map location) NPC location: (view map location I)
class limit: 26 ~ 60
professional restrictions: no
predecessor: no follow-up to the task: strained relations (2)
strained relations (2)
commissioned by Sharon Rosen, where to buy medicine.
rewarding experience: 420
monetary reward: 1700 Item reward: none
next task NPC: Rosen. Xie Hamilton
the task assigned to NPC: Sharon
NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 26 ~ 60
professional restrictions: None < br> Front Mission: strained relations (1) follow up:
munitions administrator badge (3)
white wizard recruiting officer munitions administrators want to get the badge 3. and the Alliance of Light administrators to talk munitions, munitions manager would not stay here too long, please hurry.
rewarding experience: 5810
Award money: 18,610 reward items: Star Stone
next task NPC: White the task assigned to recruiting officer
Wizard NPC: white wizard recruiting officer
NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 26 ~ 40
career Restrictions: No
predecessor: no follow-up to the task:
food preparation
munitions Alliance of Light administrator requires you to prepare bread and butter for food, fight pollution and toxic anger combined effect of the blessing of food fruit, red roses. These items can get a monster Wheelers region. quartermaster administrators will not stay here too long, please hurry.
rewarding experience: 11620
Award money: 37,220 reward items : quartermaster badge
next task NPC: Alliance of Light administrator
the task assigned to munitions NPC: Alliance of Light munitions administrator
NPC location: (I watch the map location) NPC location: ( I watch the map location)
class limit: 26 ~ 40
professional restrictions: no
predecessor: no follow-up to the task: the construction of naval ship naval ship construction

military alliance of light product manager asks you to prepare some for the ship building axes, ax, wood. These items can get a monster Wheelers region. quartermaster administrators will not stay here too long, please hurry.
Awards Experience: 14700
Award money: 53,060 reward items: quartermaster badge
next task NPC: Alliance of Light administrator
the task assigned to munitions NPC: Alliance of Light administrator
munitions NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 26 ~ 40
professional restrictions: no
predecessor: Follow-up to the task of food preparation: the war preparation (2)
preparations for war (2)
Alliance of Light administrator requires you to provide munitions used against anger vertigo treatment required combined reel, reel silent treatment, blindness treatment scrolls.
these items can be a monster in the Wheelers areas get. I hope you can make rational use of these agents. quartermaster administrators will not stay here too long, please hurry.
rewarding experience: 14700
Award money: 53,060 Award items: quartermaster badge
next task NPC: Alliance of Light administrator
the task assigned to munitions NPC: Alliance of Light munitions administrator
NPC location: (I watch the map location) NPC location : (I watch the map location)
class limit: 26 ~ 40
professional restrictions: no
Predecessors: Follow-up to the task of construction of Navy ships: the administrator's badge Munitions (3)
valuable antique
need to pack away after the split rock goblin grave robbers, as much as possible to collect antique jar. within 60 minutes of a limited collection of good antique cans, and time to Bryant, was collected at least 5 Caixing. Split Rock Goblin habitat east of the woods in the market.
rewarding experience: 7070
Award money: 20,990 reward items: None
next task NPC: Kobe
the task assigned to NPC: Bryant
NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 27 ~ 60
professional restrictions: no
predecessor: no follow-up to the task : No
identification commission (1)
Bryant called the grocer who you showed Carlo antique appraisal.
rewarding experience: 510
monetary reward: 1800 Item reward: NPC without
next task : No
the task assigned to NPC: Carlo. O'Neill
NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 27 ~ 60
professional restrictions : No
predecessor: the valuable antique follow up: identification commission (2)
identification commission (2)
Carlo identification results, of which 10 are authentic. He said the two as the appraisal fee should remain in their own here, the remaining eight returned to Kobe.
rewarding experience: 510
monetary reward: 1800 Item reward: none
next task NPC: Carlo. O'Neill
the task assigned to NPC: Kobe
NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 27 ~ 60
professional restrictions: No
predecessor: identification commission (1) follow up: no
identification commission (1)
Bryant called the grocer who you showed Carlo antique appraisal.
rewarding experience: 460
Award Money: 1800 Item reward: none
next task NPC: None
the task assigned to NPC: Carlo. O'Neill
NPC location: (I watch the map location) NPC location: (I see the location map )
class limit: 27 ~ 60
professional restrictions: no
predecessor: the valuable antique follow up: identification commission (2)
identification commission (2) < br> Carlo collected antiques that no one in the real thing, back to Kobe and told him the truth.
rewarding experience: 460
monetary reward: 1800 Item reward: none
next task NPC: Carlo. O'Neill
the task assigned to NPC: Kobe
NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 27 ~ 60
professional restrictions: None
Front Mission: identification commission (1) follow up: no
identification commission (1)
Bryant called the grocer who you showed Carlo antique appraisal.
rewarding experience: 510
reward money : 1800 Item reward: none
next task NPC: None
the task assigned to NPC: Carlo. O'Neill
NPC location: (I watch the map location) NPC location: (I watch the map location)
Level limit: 27 ~ 60
professional restrictions: no
predecessor: the valuable antique follow up: identification commission (2)
identification commission (2)
Card Los identification results, authentic antique items have 5. He identified one as a fee for themselves, the other four tell you to go back to Kobe.
rewarding experience: 510
reward money: 1800 Awards Item: No
next task NPC: Carlo. O'Neill
the task assigned to NPC: Kobe
NPC location: (I watch the map location) NPC location: (view map location I)
rating restrictions : 27 ~ 60
professional restrictions: no
predecessor: identification commission (1) follow up: no
Dayton Turner lost soldiers
take into Pa Rose Gold Stone Temple take the soul is immortal warrior with superior Turner Dayton Turner Dayton 5 to see soldiers weapons arms merchants Ni Liao. Turner Dayton superior fighter is strong and must be accompanied with their peers. < br> rewarding experience: 14140
Award money: 34,980 reward items: None
next task NPC: merchant Ni Liao
the task assigned to NPC: merchant Ni Liao
NPC location: (I watched the map location) NPC location: (view map location I)
level limit: 27 ~ 60
professional restrictions: no
predecessor: no follow-up task: to kill without
reproduce racial
8 sprites and 8 Elton Elton snake back to see the village after the tablas. reproduction good to them, appeared in the Kentucky Central de Boli An ancient battlefield.
Award Experience: 10100
Award money: 20,990 reward items: None
next task NPC: tablas
the task assigned to NPC: tablas
NPC location: (I watch the map location) NPC location: ( I watch the map location)
class limit: 27 ~ 60
professional restrictions: no
predecessor: no follow-up to the task: None
Adam friendly Matilda
you help please He went to the beach syrup market traders Matilda, conveyed to her own affection. white sand beach in Hong Kong market is located in the south from the village to distant places.
rewarding experience: 510
reward money : 1800 Item reward: none
next task NPC: Adam
the task assigned to NPC: Matilda
NPC location: (I watch the map location) NPC location: (I watch the map location)
Level limit: 28 ~ 60
professional restrictions: no
predecessor: no follow-up to the task: a reply 2 S 1 Matilda Matilda Matilda reply from the commission
< br> need to get Matilda's letter to the fishing village of Adam Tucci in Ake.
rewarding experience: 510
monetary reward: 1800 Item reward: none
next task NPC: martir up to the task assigned
NPC: Adam
NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 28 ~ 60
professional restrictions: None
Front Mission: Follow-up to the task kind Matilda: Matilda's non-commissioned

Wheelers need to hunt leopard, the three reportedly good leopard skin care horse liver showed Tilda. east of the Goblin in the market, found near Wheelers leopard habitat.
rewarding experience: 12880
reward money: 39600 reward items: None
next task NPC: None
delivery Task NPC: Matilda
NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 28 ~ 60
professional restrictions: no
ago Home task: follow-up mission Matilda friendly: no fish were
trouble (1)
need to put away the sword fish 5 and returned to Boni Tuo human warrior there. swordtail fish person, one race habitat south of the sea.
rewarding experience: 9200
Award money: 33,000 reward items: None
next task NPC: Boni Tuo
the task assigned to NPC: Boni Tuo
NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 28 ~ 60
professional restrictions: no
predecessor: no follow-up to the task: disturbance of the fish people (2 )
trouble the fish were (2)
need to pick up five people Berserker sword fish and returned to Boni Tuo there. sword fish in the sea of people inhabit the south side of family.
Award Experience: 10100
Award money: 34,980 reward items: None
next task NPC: Boni Tuo
the task assigned to NPC: Boni Tuo
NPC location: (I watch the map location) NPC location: (I View map location)
class limit: 28 ~ 60
professional restrictions: no
predecessor: disturbance of the fish people (1) follow-up to the task: the treacherous Temple Nuoen < br> treacherous Tempe Nuoen
need to pick up the sword fish people out of the head of a family and returned to Boni Tuo Temple Nuoen there. can be the habitat of the fish that people find Templeton Nuoen.
rewarding experience: 15400
Award money: 44,750 reward items: None
next task NPC: Boni Tuo
the task assigned to NPC: Boni Tuo
NPC location: (I View map location) NPC location: (view map location I)
class limit: 28 ~ 60
professional restrictions: no
predecessor: disturbance of the fish people (2) follow-up to the task: None
Goblin harassment (1)
need to put away five goblin lictors split rock, go back to the beach market, blacksmith Arnold to find the market. Split Rock Goblin their habitat east of the woods in the market.
rewarding experience: 11000
Award money: 37,290 reward items: None
next task NPC: Arnold. quick
the task assigned to NPC: Arnold. quick
NPC location: (I see the location map ) NPC location: (view map location I)
class limit: 29 ~ 60
professional restrictions: no
predecessor: no follow-up to the task: Goblin harassment (2)
Goblin harassment (2)
need to pick out three goblin guards split rock split rock and a deputy leader of Goblin Market and returned to the beach, where Arnold blacksmith. Split Rock Goblin their habitat east in the market woods.
rewarding experience: 11000
Award money: 37,290 reward items: None
next task NPC: Arnold. quick
the task assigned to NPC: Arnold. quick
NPC location: (I watched Map location) NPC location: (view map location I)
class limit: 29 ~ 60
professional restrictions: no
predecessor: Goblin harassment (1) follow up: Goblin Captain grams Mubarak
Goblin Captain Clark
need to clean out the captain of a family split rock Goblin Clark, the head of Clark holding the market back to find the beach smith Arnold. Split Rock Goblin habitat east of the woods in the market.
rewarding experience: 18620
Award money: 50,290 reward items: Blessing Ring
next task NPC: Arnold. quick
with tasks NPC: Arnold. quick
NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 29 ~ 60
professional restrictions: no
predecessor : Goblin harassment (2) follow up: no
Pa Ross temple secret passage
killed five birds in two worlds, after the evil spirits went back to the arms merchants Ni Liao village, killing de la ancient evil spirit's mouth after the seal Dimi Ya reward experience will be lifted
: 12000
Award money: 23,760 reward items: None
next task NPC: merchant Ni Liao
the task assigned to NPC: Merchant Ni Liao
NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 29 ~ 60
professional restrictions: no
predecessor: Dayton Turner lost soldiers
follow up: no deterioration of Pa Ross
soul
seize 8 Pa Ross Temple Ross in the deterioration of Pa Pa guards and deterioration after Ross went back to the blacksmith promise. Randolph.
rewarding experience: 18620
Award money: 41,910 reward items: None
next task NPC: Snow. Randolph
the task assigned to NPC : Snow. Randolph
NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 29 ~ 60
professional restrictions: no
predecessor : No
follow up: no letter
Claude Tucci
need to hold the fishing village mayor Claude Ake letter to the white sand beach in Hong Kong market arms dealer Craig. along the direction of the road south of the village go to the beach can be found in the market.
rewarding experience: 600
monetary reward: 2100 Item reward: none
next task NPC: Claude
the task assigned to NPC: Clay Grid
NPC location: (I watch the map location) NPC location: (view map location I)
class limit: 30 ~ 60
professional restrictions: no
Predecessors: None
follow up: black beard pirate raid group (1)
black beard pirate raid group (1)
need to put away the black beard pirate fighters, go back to white sand beach in Hong Kong market, where Craig armor business. can be found in the market south of the seaside village into rubble.
rewarding experience: 16200
Award money: 46,860 reward items: None
next task NPC: Craig
the task assigned to NPC: g Legg
NPC location: (I watch the map location) NPC location: (view map location I)
level limit: 30 ~ 60
professional restrictions: no
predecessor: Claudio follow up letter
Germany: against black beard pirate groups (2)

Backstage after-sales service

 After-sales service and behind the scene
2007  
large inventory of IT vendors of service: Liu Jin Luo Qiang
Today, the concerns of consumers purchase and use by the experience, maintenance experience, began to shift. As The most important secondary marketing window service platform for the manufacturers highlight the rise of the hard power of personality and the new platform. pledge honesty and hypocrisy, a long-term and short-sighted strategy, the overall strength of the strong and weak, and focus on customers and ignoring are sweeping on this platform.
after-sales service produce the most durable brand of sticky, it is well known the truth. but it is also the most effective long cycle.
different from the sales platform, marketing platform, after-sales service capacity-building is bound to be a slow process of accumulation, in particular, there is no shortcut to overnight. in the media and channels developed today, the magnificent display of ads within a few days can be overwhelming, and constantly introduce new products in just a few months, the channel covered the shelves across the country, only after-sales service capacity, can only put the years of accumulated paid off by the drip. In the financial statements of the company, every investment in after-sales service platform, all means the sum of the costs can not be immediate. Until now, many companies still have service platform exist as a pure cost center.
From this perspective, taking into consideration the quality and strength of a brand, service is the touchstone of the most efficacious. manufacturers true and false, good faith and hypocrisy, the long-term and short-sighted strategic vision, strategic input capacity of strong and weak glance on this platform.
sale sale more difficult
difficult than IT, and other consumer electronics, home appliances industries, IT products, after-sales service be more difficult, more demanding.
failure of other consumer electronics products, and more damage from the hardware itself. But for IT products, failure is often the network, software, hardware, and even environmental issues of special complexity of the application of the result are intertwined. IT products, fault detection and therefore especially difficult. in a very long time, IT products can only experience of fault detection capability, can not be standardized. Therefore, relatively speaking, an excellent IT training for maintenance engineers, takes longer time and higher costs. In general, a mature service staff training, desktop need for 6 months, the notebook, you need a longer time.
Second, the general poor, expensive parts of the service to make IT products more stringent requirements of materials management, logistics and more arduous task. For example, in addition to the core parts, the service sector in most parts appliances management usually only accurate to species. This is because most home appliances accessories before and after several generations of products are with good compatibility, low cost. occurs most of the damaged parts are discarded, there is no recovery of repair problems.
contrast, IT products, accessories can not be universal in the next generation of products, this is a common phenomenon in the current IT industry. This is in laptops, digital cameras and other products is most evident. At the same time, due to their cost, the majority damaged parts should be back to be repaired, it is common practice in the industry. Thus, logistics management and tracking requirements must be accurate to after-sale system in each of flow accessories. Meanwhile, the difficulty and high cost of transportation accessories is also far higher accessories transport in general.
However, the average user and will not be lower requirements on timeliness, lack of spare parts, spare parts and replacement cycle is too long will lead to user complaints. Therefore, IT procurement and storage of spare parts industry forecast accuracy, storage and transportation security, and management requirements of the degree of precision far beyond the same industry. like IT industry, sales and after-sales service system so that each have an individually numbered parts is very rare.
; In addition to the user experience, the major manufacturers of aftermarket platform for Competition is the main areas of strength prediction of spare parts and spare parts management, cost control. manufacturers have adopted the National Center library, central library and regional customer service center network of spare parts covering three models. some large spare parts spare parts centers in the day hit rate of 80% or more are required, and some even reached 90%. The level of supply of spare parts The gap is reflected in the maintenance of front-end vendors expressly committed repair time difference. Now, most manufacturers have launched or are in the pipeline launch of the , but also to supply spare parts spare parts technical ability and level of quality improvement.
service philosophy emphasizes
show personality changes in customer center and customer service experience as the standard re-examine the products and processes, the last two years IT service concept the main theme of change. from the manufacturer to the customer-oriented changes in orientation, service platform in Dell China Lung-jen, director of the examples cited can be a more appropriate description. l r is more inward, and we depend on customer response time and troubleshooting time, customer complaints Dell these indicators to determine whether the service in place. But now, customer satisfaction as our most important indicators. because we see that there time, even though these targets we have done very well, but customers are still not satisfied. This shows that we need to improve. moving customers added value the development of ideas and practice of interpretation inherent distinctive character of the enterprise.
in the newspaper conducted in March this year, the domestic service of unannounced visits to three cities, the association of Baoding, a service station maintenance personnel practices have attracted reporter's camera. to hold on in a client service is completed for the PC host to leave the service station, the uniformed service personnel first to pick up the machine, and has been helping customers to the car. Later we learned that The maintenance staff is not the whim of the occasional move, Lenovo sun service within the Arranging the pit with machine manufacturers. attention to human detail, and institutionalized, is a perfect customer experience, Lenovo's distinctive feature.
and improve the customer experience, HP protection is reflected in how detailed user needs, and for different user groups to provide more personalized service products. HP's product content not only in the design of services, the pursuit of individuality, the way in service provision but also the idea of implementing a personalized, as the Chinese operation and maintenance services to HP's implementation of TSG Group Division (China) Chen Ying, Senior Manager, said: , offering customers a more seamless experience. , value-added services, new services, and many other ways, trying to bring more convenience to the user, active, dynamic network of caring services and interactive platform to achieve real-time interaction with customers, improving service effectiveness and customer satisfaction.
the same party is in the process management and service product innovation moving from the brain. Tongfang Computer System Division Ma Qiang, general manager of customer service center, said the pattern is the same party in the past users have the user manual, a service needs, call to can, and is user and maintenance station contact between the two points. user complaints and dissatisfaction with the service point with the party only after settlement, when adverse effects have been unavoidable.
At present, both users through free phone, or website repair, process management so that users draw from the same side the first time after-sales requirements to achieve the manufacturers involved, so that it can easily lead to disputes on the key time point for each monitor. In addition to lower user security the high cost of replacement of external parts, at present, with the party platform is one of the few, the development of secondary service to provide users (such as replacement of components such as capacitors) capacity sale platform.
same process management, TCL has taken more focused approach to user needs full after-sales management. TCL Customer Service Center Director, Tao Hu excited that call centers should not just accept the customer's information, training and preparation and then the problem service stations. TCL sale by the needs of the user to draw means unified in the way the hotline and to enhance decision-making and problem identification call center capacity and reduce the implementation of the local service station difficult. According to him, TCL by telephone to determine the accuracy of the maximum distance of 90%, generally more than 85%.
follow up the regional market
formed in the central city, the secondary market increasingly saturated consumer today, companies compete for the regional market has become a hot spot.
the face of low levels of users, after-sales costs are high, parts supply difficulties, obstacles and poor product applications, after-sales network more difficult dive, much larger than the sales channels. How to keep up the pace of sales channels, fast forward, after-sales network will be extended to the regional market, become the service platform manager's top priority.
establish the after-sales service network is the most important aspects of platform. In the 90's, to PC manufacturers to use more representative of the IT companies or branches in various cities with after-sales service team, or self-service stations provide service. Later, with three, four user groups of the sudden expansion of the market, manufacturers can no longer self-service difficult to support a large network of after-sales requirements. In this case, the vendor in response to way also because the concept and the main objectives of the different markets vary. to support and rely on the development of the local third-party authorized service providers of professional services (such as Lenovo, HP, Founder, the same side, etc.) and rely on local distributors to sell and service network combined network (such as TCL), as major manufacturers covered one to four main market way. a lot on the scale of domestic service providers and also offering professional repair service dealers are in this period, resources in support firms , the experience from scratch, and then grown into the backbone of today's after-sales service network. And manufacturers originally distributed in the after-sales team across functions, from providing maintenance services directly to the area into an authorized service station or dealer management.
contrast point of view, both models have advantages and disadvantages. party professional service providers, professional and stability in the service undoubtedly has more advantages, and the separation of sales channels to its management, supervision and coordination costs more affordable. But the market is more remote, professional service providers are more scarce and difficult to meet the surge in the number of services requested; and maintenance based on established dealer network, although the training cost is higher but the service extends to the lower channel, the layout faster, but also more flexible. However, the maintenance of stability of networks also face greater risks, particularly intense competition for resources in the channel today, once Qudao Gai Xian Yi Zhang, manufacturers investment of resources before the water is equivalent to playing drift.
Thus, IT vendors in advancing the regional market, most adopt a mixed approach, that is, on the one hand guiding the market at higher levels to lower levels of professional service organizations to build sub-station regional markets; the other hand, the distribution of market development at the regional level service providers into the network in the past. At present, the second method as manufacturers rush to meet each staking their claims and regional market factors such as user habits, and as more vendors widely used.
HP's TSG group as the Chinese co-operation Partner Management Department Manager Huanghai Yu said: . because as more and more in-depth customer base to four, five cities, we find that the customer sales and service areas have a lot of contact, where customers want the sales and maintenance to reduce intermediate links. : on that they are clean, attentive service and comfortable relaxed environment. However, behind these standardized services, the service staff not easy. In addition to skilled master, norms of etiquette, customer service personnel have to cope with sudden and unannounced visits .
SPM system lockup process
2004, the service process (SPM) system, unveiled at the association services. For service providers, this may be a message that their headache. because the implementation of this system, the whole repair process will be monitored. When the product to the customer, what parts need to be replaced, what spare time to what time to complete the maintenance, service providers have timely and time required to complete these tasks information into the system, If entry is not timely or incorrectly entered information, you may be faced with assessing the situation failed.
but for customers, the query becomes very easy to repair, as long as the report the name that you know what state the machine . Prior to this, customers calling to ask about the maintenance of the need to report a repair number, and then by service personnel to find products on shelves, to see repair orders, and, if the service could easily stall the busy customer.
mystery people visited the pits compared to
and mystery, SPM system, a bit unambitious. staff behind the counter did not know the young man walked in the client or the headquarters of the mysterious man sent Television plays. Do not look down The mysterious person familiar with service policy that they are familiar with service technology, to visit the natural services of service as a test for knowledge, and these study results will be included in the evaluation of service providers in the table. There is no doubt that once the assessment results not ideal, the service station will face great punishment. In addition to understanding the business service level, the mysterious person on the service station environment will be investigated, from the fountain to entertain the customer service station walls have escaped their his stuff.
course, Lenovo does not just depend on the assessment of the application of SPM system and check marking the mysterious man, dizzying variety of evaluation policies. For example, in addition to the service engineers in addition there are many skilled assessment assessment protocol, once a quarter, and only about half of the pass rate. The elimination system is to allow service providers have sat, and even some constant state of anxiety.
considerate of the customer-service and service
the survival of their state of business opposite, Lenovo customers can really experience the feeling of doing God. In recent years, journalists travel to one place each, whether big cities or remote town, and even some small town, always in comparison prominent of the lot to see, a professional, customers also can be described as the body of the post of nature. spacious lounge area, clothing unified customer service, clean line agencies into the overall appearance of the service station. When the brand extension services are personalized for the strong and continuous change management mode, changing the service strategy, Lenovo's focus on the details of this PC is reflected in the service on the old brand of wisdom and sincerity.
located in Baoding Lenovo Lenovo sun service call center call center
common Queue
links Lenovo sun service for ten years the annual Service Award aspirations to CCID.
reelected five times a Lenovo customer contact center CTI Forum 2000 international certification authority.
Lenovo sun service in 2006 the first in China to introduce ComTIA A + standard of Lenovo products and services as engineers engaged in technical certification standards, there are more than 500 certified engineers mm Lenovo become China's first international adoption ComTIA standard IT vendors.
HP: personalized service to the first braking
HP 80 service stations in the last century, early into China, China Hewlett-Packard has not yet set up, master printer engineers in Beijing, Shanghai started in big cities like HP's after-sales service process. Since then, HP has taken root and flourished the domestic PC industry, HP is also a thriving natural service. PC services, an on-line to get a lot of attention to industry colleagues, in fact, Many PC manufacturers are based on the service model is the first HP.
which services customers in China in which
HP TSG Group to implement the Department of Operation and Maintenance Services (China) Chen Ying, senior manager, told reporters: focused on providing customers with personalized service. clear. experienced in Beijing, big cities like Shanghai, customers expanded to capital cities, services are extended to these cities, and now HP Services has covered nearly 264 cities across the country. China HP TSG Partners Management Group Manager Huang Haiyu said that the idea of HP Services is now actually very clear: to provide personalized service, where customer development and service to build where. is this simple truth support from the then famous > customer decided to model the early
, HP is still one to three marketing campaign, the service mainly to third-party service providers. and HP training for these services, certification and management to ensure customer satisfaction, if customer satisfaction is not high, HP's solution is very simple m and urge them to improve even win. Huanghai Yu said HP's services, mainly on account of how user-friendly, as deciding what kind of model. When HP gradually infiltrated four to six markets, problems arise, four to six customers in the market and customer habits cities worlds apart, these new customers are not accustomed to They are eager to buy the machine in place to repair their machines. in understanding the situation, the HP model does not copy the third-party services, but will be decisive four to six market services to the local distributor .
customer is always unpredictable, customer-centric HP also decided to cater to this change, so one to three markets to a third party, four to six vendors to the market model is not absolute. According to Huang Haiyu description: to give them. management system. When the complaint through the system, customer complaints commissioner issues according to type of complaint responses to determine how to resolve. such as spare parts, he will contact the parts department, when his authority can not meet the customer, you can issue to customer management department manager, the manager will make under the circumstances individual solutions by contact with the customer complaint handling and customer contact the Commissioner. If customers agree this package to be resolved in accordance with the program, when the customer solution disagree, there are further processing program. and in the complaints handling process, the client to cope with the Commissioner of HP's customer complaints that the only interface.
HP TSG Group of China to implement operation and maintenance services to the Department (China) High Chen Ying
manager from our entire service network to provide customers with the services point of view, from the initial repair, and today has focused on personalized service, which is the main line of HP Service System.
Links 1995 years, Hewlett-Packard to develop and use the AAS system management and maintenance for the daily operation.
1996, the first to find spare parts for the localization of HP solutions for warranty repair to solve the problem of expensive.
2000, the HP network model for service the reform and seek more efficient and high quality of service and low cost service network model.
2002, the Hewlett-Packard to lone
Dell Service concept: customer focus
service in many IT companies among the Dell service is undoubtedly one of the most maverick. the service broken down into different levels, with the product release clearly marked in the publicity materials, and only Dell; not set in the maintenance shop anywhere, no matter what the direct provision of site services, only Dell; direct mode of implementation in the service sector, and technological innovation in the service of continuous exploration, to Dell's service has a distinct personality.
soul directly through the service mode of service
Speaking of Dell, can not say a single contact system, which can be said that the most significant feature of Dell Services. The reason is that a single system of direct contact from the heart and soul of Dell's direct model mm.
contact system guarantees a single user interface, the whole cycle in the service provided by a Dell contact to the user needs mobilization of internal and third party resources. a single contact system to improve service response time; by Dell to provide their own services rather than through third parties, can be accurate and complete grasp of customer needs, and services to the whole process of quality control. Dell customer demand for accurate feedback, used to adjust the service system, and new product development process.
Today, most of the competitors will come to realize that customer-oriented to maintain the need for a unified user interface, the service industry Humphreys Today was a revolutionary initiative called more and more to follow.
services technology in the customer-oriented innovation
under the guidance and direct mode of service and technology are constantly studying another feature of Dell Services.
who can not Dell denied that large customers in the enterprise market achievements. visited in Xiamen, similar to the TV is so often the space command center in the Dell Enterprise Command Center, you will erase the last vestiges of the brain results for this question. < br> This command center has been known for refusing to take pictures instead. different from the general call center, Enterprise Command Center Chiang Kai-shek was a giant display wall is covered, the screen display is a perennial great China's electronic map.
Map this seamless connection with the Dell phone system, from every corner of the country, the needs of every enterprise customer information is instantly displayed on this map. neatly sitting around the big screen phone call personnel, according to flash a big company on the map information, the purchase of product information, what kind of maintenance, what accessories, real-time design the most appropriate service delivery programs, command-site service technicians provide on-site services, such innovation in the industry's leading operating mode.
addition, including DellConnect remote diagnostic tools, the software through Dell, comprehensive protection services, advanced replacement service, text messaging, including a series of innovative repair technology, leadership and Miao Chin want to impressive.
efforts to increase consumer markets
enhance the coverage of the consumer market is Dell's overall strategy to shift the intensity of the most important themes. Dell services, like its controversial changes in the same channel model , while maintaining the level of customer service industry, while also increasing the intensity of the coverage of consumer users.
in the week before our interview, Dell Lung-jen, director of the original platform to accept the new appointment, as Dell's Asia-Pacific area and Japan, director of consumer services and support to take over the global consumer sector after-sales departments Asia-Pacific region.
It also means that Dell's services reform in the region has entered a substantive phase of adjustment. wont Teli Dell lone customer service in the enterprise market in the consumer market, success can reproduce, we will wait and see.
Dell Asia Pacific and Japan, consumer services and support services director Lin Lung-jen
do not just look at how much to invest, the importance of culture throughout the company, the importance of customer satisfaction is very important. We have in these areas has a unique experience, direct communication with customers is our greatest feature.
link 1997, Dell's service platform With the formal establishment of Dell to provide services to Chinese users.
2006 years, Dell, including Hong Kong and Taiwan, including the entire Chinese market, the technical support staff has doubled the number of customer service staff has increased by 70 % or more.
Founder: Founder
domestic services also advanced service concept: love is perfect platform to experience
vice president of Founder Technology
Cao Jikun
service is word of mouth thing, and it covers the pre-sale and after sale of the whole process, that is accompanied by a long period of product life cycle, it needs our full effort to do under the deep and solid, for enterprises to maintain evergreen, shot in the arm into the century-old brewing .
has been in the IT industry, holding high the banner of national industry, Founder, with Beijing University of abundant resources, from education, government and other industries the market started, it has been occupied in the industry market share can not be ignored, since the major industrial markets remained Founder base. Therefore, the Founder service beginning from the birth of the industry with a distinctive feature. So far, Founder Technology has introduced, such as and the reciprocal event, prestigious customers in the industry.
self-reliance and take the characteristics of the road
the late 90s in the last century, with the same side Founder, TCL and other domestic brands together in the IT services industry gave rise to a small brand climax, has introduced its own brand of service. before the sun HP Care Pack services to 3 years and the Lenovo brand the service first of the year 1999 Founder service brand, and established a
after 12 years of gradual accumulation, More highlights the process of self-reliance, self-exploration features.
peers in the industry, the introduction of foreign software companies have management systems at the same time, only the Founder insist on its own platform to explore the information to complete the upgrade. Founder independent development of after-sales management system which is still charged with the management of Founder Technology platform task. continue to strengthen Based on understanding of customer needs, and constantly on the purchase goods or access to services, the most concerned about is the quality of service and price transparency. demands both for the user, Founder Technology to ensure quality of service and reasonable fees both two-pronged approach to establish a scientific, standardized system of systems, enhance the overall quality of service.
in the charges, This is rare in the industry.

full service bear fruit now, Founder nearly 450 authorized service agencies and more than 3,000 experienced engineers located in 350 major cities in the country. Its full-featured, industry-leading call center provides customers with service ranging from pre-sales consulting to full service integration. At present Lenovo unveiled services. For service providers, this may be a headache for them messages. because the implementation of this system, the entire repair process will be monitored. When the product to the customer, what parts need to be replaced, what spare parts time to what time to complete the maintenance, service providers have timely completion of these time points need to be described as the body of the post of nature. spacious lounge area, clothing unified customer service, clean line agencies into the overall appearance of the service station . and in the customer moved the notebook computer maintenance, the reporter witnessed the customer service staff is holding the client computer will send out the door. When the brand extension services are personalized for the strong and continuous adjustment of management, changing the service strategy when the association of small details in these articles are reflected in the service of the PC on the old brand of wisdom and sincerity.
link 1998, the Founder has just started to build service teams and networks;
1999, the Founder According to the 2000 design of the new millennium the service launched its own brand of Founder service platform put forward the br> In a brand of fast development stage, the operation is certainly not keep up with the background rhythm of the market. but to reach a stable stage, the sale process is the test of time. this time, the fight is not the market, but the efficiency of Haier in this aspects of the practice is widespread introduction of industry experts.
2006, at the head of the Gao Haier computer into a a wealth of experience in IT maintenance aftermarket Yu Jian Yang took office as director of Haier laptop service.
after-sales service in the IT industry circles Yu Jian Yang immersed for many years, came to the famous home appliance company, I felt fresh and new. Yu Jian Yang's Experience and the current position, he provided a comparison for the home appliances and IT service, great view and then each other.
home appliances, IT strengths and weaknesses
came to this with the service reputation of Haier household appliances industry, ranking the first to Kau Yi enterprises, service has been very much at home on the Yu Jian Yang Haier is still impressed by the advanced service concept. 10 days, the system will take the initiative to trip the alarm, the idea behind this approach is that each user should care. The assessment is based on prevailing industry to guide, not a single one to stare. As another example, Haier has launched a new Service slogan is called l. ..

Facing the past, I am me! (I)

 These days I do not have to write anything, in fact, do not want to write, I update this blog post, my Digest, is a real sense of personal digest, to me was a turning point, it switched my internal log, I put it into one place, be regarded as a farewell of their own past, which will continue during these experiences inspire me, and thank you!
for the time being to make a summary 2010-03-04 00:26
I Today, firing a number of articles a log, not what purpose, before these words are actually written some of my contrived, of course, one of this privacy is a more personal letters, was the time I am in the army base since Ed Tuolei thin margins and no foundation is enrolled in military school, my family was afraid I would be a person in the army of thought that the resulting burden and psychological burden, So pen to paper to write a letter to me a long letter, I read a little too worked up after my family back, and the content is, we can see, all hearts true feelings, even if it is only at the time will not extend to today, I do not care about this fact.
today when I was playing the computer has sorted out once before a series of Chenhuo, so I only log on in my school issue , and reading the object I do not do hard limit, but some people I think he could not Duoshao meaning and charm school, because we are not old school in a study lived with a classmate friends, some things you do not know everyone's experience is varied.
since I published it, and would not you guess, some of my former students is certainly able to read and choose not to see, I have my freedom, they also have their view, this does not interfere with each other and influence.
words to say to this, and then went on to say about from a platform near the mind, before the ignorant conservative, I am not aware of any school closure, it is not like all networks, this is one of my classmates after I retired to my proposal, he said the school useful, I adopted the recommendations of students, then I also opened up, some time I really want to cancel it, in fact I do not want to do a turn, so must, after all, it still has some use value , so off I let it linger to the present, then I think it will not be much of the development of the bar, but I will keep it alive, not kill it in the cradle.
parent-child book 2010-03-03 23:47
his dear parents, adults:
see the letter better! letter from home I have ever read from beginning to end, the love child of the cut, well-intentioned, I can from experience. It does not feel made me ponder and remember.
I have high hopes for the family's military examination results to make your experience of it is a disappointment, I feel ashamed to face you. However, this is for I am concerned, I am fully able to calm, to look frankly out of this accident. This state of mind is perhaps in the armed forces in such an environment and atmosphere, the experience in the subtle process of the formation and shape, which is also its own soldiers a little harvest it since.
for military service, my attitude is clear and firm, like any social crisis for the central government and the international situation, issued an official statement consistent position. I know you want me to soldiers, including my own when Bing biggest wish or hope that my purpose is to obtain the military, read a four-year university degree in order to make up the problem, then get a decent job. It is true that the way to become useful for this, including me, no doubt many passionate young people a way out, but this is not the only way out, or way out, not that say this for self-comfort, but the courage to face the reality and the courage to take responsibility. boomerang worth mentioning, the consequences proud, whether it is better not only themselves to blame, disgrace. law of the jungle, survival of the fittest, this is a rule, but in this increasingly competitive environment is not fair society, the key is to have an optimistic, brave, positive attitude, but also be superior to others, and skill, which is the basis for survival and basic. There are some very attractive title of the book inspirational eye, such as feel these books can be inspiration to others, but not very useful to me because of my attitude and state has always been very optimistic and positive, I need not go too much to read these books, I remember that when you take the My Cheese As said this, simply go on, from my own point of view, I am lacking is an accumulation of ancient culture and heritage. of course, not all ancient quality, but also a lot of waste, which must have a unique perspective , selected to read to learn. In my opinion today, when the study reached a certain level and extent of completely self-taught, learning process. Mencius had a saying Apply the wisdom of Mencius said . at least skeptical to scholarship, to get to the bottom, check it out, learning be suspect, not only try, which should be to make people understand a little common sense. Admittedly, the teacher of such a thing and problems, we father and son or between the views and opinions are divided, it is hardly surprising, social development, reform and opening up a few years, our generation thought a change and then change, teachers are not set in stone, said to the smaller, which There is also a problem of ethics that at least today, than the teachers in your eyes I see the teacher to imagine more than a reality. including one when I was studying and I sit, I reviewed this year in the tutorial, I am the teacher's attitude is clear and fair, that is, into two, not biased or not worship. I'm one, I think there is a problem many teachers, the quality or did not have the ability to ability not the quality of a few, I even Which never really like the teacher to respect and love as a good friend, mentor this is only an irrelevant rhetoric, which is why I left school, not with who taught me that teachers contact and exchange. That year, I read in a liberal arts classes, I still have some of the students among the prestige and self-confidence, including men and women in those top-notch academic students before, I can not and will not always ashamed, or belittle. that only when you over-value my results, I hope you too much emphasis has been placed. At that time, I know very well, with the level I was in the state and it is very difficult to read a good university, for numerous universities in general are varied, I would rather give up. there is a proverb is before the. you remember, I have to go to Beijing test, then despite the failure, but I look away. At that time in Beijing, I had the honor to visit a few of the prestigious university, I was alone into the Peking University campus, I secretly said to myself, maybe I do not have the opportunity to come to this place a hundred years this prestigious school and further studies, but at least alive, the endless pursuit of learning and feelings. then and now for some sort of test art school way, most high schools still engage in the assault-style muddle through, delusions through short-term intensive training will be able to go to college, then common enough on this for a bit too ideal for students, is tantamount to wishful thinking. I am that one people go to Peking University to distance the visual impact and feeling a lot, I was a strong personal feel of a culture deep foundation is the work atmosphere and into the charm of natural and artistic conception, can not be copied and quick, and I understand from , Whatever you do should have a passion for the country Looking at the world of open horizons, it also has to emulate my feelings from this.
in many areas, obviously we Shouguang is difficult to reconcile with Beijing Shanghai's International comparable cities, which is why we Shouguang pregnant with beauty and outstanding people, many outstanding people have chosen where to find favor in a foreign land thousands of miles away, They created a very good platform and the stage, easy to display their talent and expertise to play. home is good, but who face a comfortable working environment without wavering?
in some issues and things, I have my views and ideas, and naturally also the practice of self passed away. Today, I left school for some time, did not obtain a military school, lives in the fate of these seemingly related matter, I release but move forward. in one, tell the truth as teachers, the students like me there have not been more respected and dedicated help. Of course, there is one point which is related to the teacher's personal interests, and I really think they are related. I one time, I secretly resolved to I am in the literary achievements in one day on the road so that they will be very ashamed! since I not do math, I can engage in literary thing; since I learn English, I learn the language, OK? fact I have a control of others in the school's feeling, mainly in terms of ideology, not behavior. you know, when I am in school never had any gross negligence, and no intention of disrupting the order of classroom discipline and teaching attempt, but added that it is too late a few times true. Compared to other students, they have their ideals, I have my own direction. may be confused and hard the road may seem, there is no way that the world is the broad road, the road not all people come out of you, Life is not a brilliant step by step are accumulated, step by step created? There is no ambition at least not discouraged, not happy, but also reassuring to work at least, not when I see other people will think of his disappointment brilliant! You know fifties passed, you may be old like me, they have their own thoughts and actions, but untimely, carrying too much burden, not very good family environment, social conditions are also not allowed, so you forced to miss a lot of valuable things and rare opportunity to experience your life this generation than we were rich and heavy, long and hard. tell the truth, this generation of people in your story a lot of the suffering of the body, enough to write several masterwork. but today I do not want to hear your story, this is not forgetting, I just want to know you are frustrated, the face appears to contrast with what I am today without the light of day more suffering in life, you What is a state of mind? your motivation? And if your idea of active and effective practice suggests that you? sometimes a lot of sense so long as you can, and sometimes no need to tell the details, you know I do not usually more than words , together with you before this is demonstrated by the low-key and quiet? no matter what you have achieved the social status, this is a credit to your hand. I'm with you, this generation is completely different now, I have only our This is an ordinary member of generation, but I never determined what will be my future, and as long as no nada, I will be satisfied as long as the displaced. You are at too many things too much reason to understand after , the energy and effort devoted to my children's growth and progress, beyond reproach, poor parental love, parental love child, compared with the total far-reaching!
I want to say is that you succeed in life I can understand the feelings of our blood family is eternal, how can we raise to be indelible grace and disappear? on your honor gains and losses, I did not say anything, but I'll keep that in mind. In fact, I have been trying, I the future is full of optimism in all, I can calmly face what happened. I just jumped out of the shackles of a circle, with the extraordinary way in the growth and progress, the better things, in fact, I wanted to look at open to look too far, I have in mind and pursue their own goals, I understand that as long as you can. Also, I am doing is in fact weaknesses, since the Advantage, we should not avoid the edge, have the ability to hard-edged to cut-coming out ahead, rather than walk away, stand by. Li Bai's poem: The great ambition there, Ji Yun-Fan economic sea. there is a God has created me for something. In fact, now I rarely go to these lines motivate myself, but I was doing things with passion, calm, cool the enthusiasm. think twice, resourceful, panic!
people always want to mature, or always will mature, I do not want to have to good time averages. a individuals will eventually be psychological and physical health and social communication and exchange, rather than tolerance and acceptance has been with the school. out of high school, I did not go to college, that does not mean I will lose at the finish line, would love to fight win the last two years now, I would not worry about the outcome at this point, or more harm than good. In other words, another a two-year or more later after I come back the other hand, the choice today, so I can be objective and fair evaluation words and deeds. In two years, and you have to see me and the advantages compared to their peers who more obvious. In fact, I thought to myself to create a higher platform, to develop a higher goal to pursue, at this point, I was beyond the geographical and time limitations. including my writing, in fact, writing is a seemingly insignificant but very clearly the ability of the actual quality of writing is not equivalent to exam essays, writing must have their own wisdom and style, or is the pick up, other people's footsteps, the result is dull and cold surprise. In this regard, until now, I did not get a true sense of what the so-called teacher's instructions or, sometimes, writing is supposed to be a perception instead of transcended himself and personality, he just does not come to force is force, then one need not mention the teachers, and I despise them. as if they despise me but little-known sense of the word to call them on in the classroom teacher students. went today, my way is my own come over, not by how much and about the role of external factors. I was in the Army, including the performance of the company officers are being recognized and yes, I feel them there is also worthy of note. just force a particular environment and atmosphere for me, has limitations, and I am only a passing, do not have words to do. Otherwise, you have a good first impression on the troops and perfect understanding of also extends to stroke with my point of disappeared. I can only tell you, not your imaginary forces so beautiful, is not as bad as I have described, the distinctive characteristics of military forces and code of conduct Only the parties most clearly, at best, you just bystanders, bystander at this point is the lack of logic and unworkable. It is the reason I do not want Tougao Xianzhubaoduan those of many fraud report only makes me feel good and reports far from reality. fuss sometimes like to do, like clean government, to have moral integrity and righteousness, it is necessary, I would rather have clean hands, not willing to follow the crowd, that's not my personality. you in the news, in newspapers and magazines seen several negative news about the troops? force is the people's army, soldiers are the people's army does not leave, while the real phenomenon of false and problems of ordinary people are the bottom line I do not know which, naturally, never felt. In this regard, I only poorly understood, but not unknown. The higher the longer the military service of soldiers more clearly understand the hidden secrets of which they can better understand why any woman only, and they might become the military leaked secret, the consequences are very serious!
including the military exam, before I only prepared in accordance with their own situation, my idea is as you used to prepare both their words and deeds of a red heart, I did not think this way fulfilled, some to my surprise, instant success is not achieved easily self-defeating, or serve more practical down to earth, so in some things I have all the more calm and quiet, I'm not anxious for the premise that intimate knowledge, not meaningless to go complaining to nonsense, to be taken for granted. When a person is able to grasp their own, from start to finish mastering the direction expected result is of course just around the corner comes!
concerning my novel and then talk about Before that, including now, I have not put it as a task to complete, writing is very casual, is a natural emotional outpouring in the pen, instead of deliberately seeking and complacency, which is not for me pressure at all, for good, without regret. I was writing it, in fact, not a long time, spent a few days, and this is my attractions. included in the examination, some people with a hours to complete one than this essay, I used half the time, also written striking literary grace enough, this is life, and writing some of the gap, that was not, I still have time on it again in the toilet paper copy again, bring out the examination room, reserved for future used for other purposes. Obviously, other people do not like me the strength and taste. this is beside the point. I know in writing before the first man, this show will work, humane care generational high, known loud, Yilaomailao's not a waste of ink that their merits and demerits of the. young man the best, Houshengkewei, dynamic, brilliant, obvious among the younger generation, Han, Guo best. I have my consideration, I think I should have a social responsibility hh
Well, being written here. bless his family good health and good luck.
son Paul Business
2008/7/26
Veteran reflections 2010-03-03 19:36
a few days, will take off this uniform body, leaving the beloved company and dear comrades, the hearts of nostalgia and sadness and loneliness.
today as A retired veteran is about to have the opportunity to stand here in the face of so many distinguished heads and two years of his comrades in daily life freely, to talk about his own mind, I feel very honored.
two years, time flies Military twinkling of an eye is about to leave, the day bit by bit interleaving, leave the most beautiful real memory. Looking back on my own footsteps two years, my heartfelt emotion: worthwhile military service, no regrets! rewarding, learning a The into! tempered, something!
two years ago, I drive with the heroic mood, but it is revealing the face Sentimental expression, chose to bring pen Congrong. into the camp, the heart spontaneously out of impassioned , high-spirited feeling. entering the camp, I felt something mysterious and military heart of curiosity. Now I still remember was the day I first entered the camp, that time in my mind forever freeze on December 12, 2006 day, there is the life of me deeply recruits team, team recruits for my life, my interpretation is: transition, transformation, understanding, and honor, and mission. this short time, I should say benefit, you can my military career for two years it lay a great tone. Now many had been a soldier or a military uniform are still in the body of veterans, comrades, honest heart, often living on their own recruits impressed, and perhaps this is stems from the respect of recruits squad leader, ability to continuously improve the quality of self-recognition and affirmation, and gratitude for the military life and the sentiment gradually.
team recruits the end, I ushered in the true sense of military life, It is now plain when I look back and understand, it is after years of tough training period, I will send soldiers live up emotion, common saying is person a member, as a recruit, as a rising political consciousness of the soldiers, I think the hard training, lay the foundation is the key, the key to hard training is to constantly challenge ourselves to continuously adjust ourselves and should be said that some of the training days are boring, self-bound mentality will change, requiring self-adjustment, in this respect, my feelings and experiences is the need to find a suitable way to resolve vent depression and heart trouble, my approach is sped his pen, and I think this practice should be to promote the officers and men in the brigade, calligraphy Ye Hao, Ye Hao diary, a small notebook will be able to carry many of your feelings, so you come back later to see their own De Notes, the hearts of the feeling I think it would be very rich. from my counting when the recruits a rough calculation, I wrote an article about the various sports 20 million words, and now his comrades think that this nothing, does not , always emphasizes perseverance, to Insist, I think I gain is from constantly sum up and reflect on their own behaviors in which subtle changes in reflected self. In my personal growth and progress, the company cadres can not be separated their care and training, you also can not do without the correction and squad leader and his comrades to help.
Another point worth noting is that the brigade continued to improve hardware and software infrastructure to build a harmonious atmosphere and elegant good camp environment is can bring me the convenience of working and learning conditions, changes in the development of go with the flow, in fact, the majority of officers and men to provide a better ambience, which should make full use of it is, give full play to better performance. I say this, you should be able to rise to the resonance of his comrades, right /
the army two years, spent time in class schedule, worked at the company headquarters, but also obtained his military, and there have been evaluation of the merits, in the days of relatively hard I was able to overcome difficulties to overcome in the relatively stable environment, I kept the mood upbeat. calm and quiet stay in the barracks, laughing look at the future of life. For me personally, in the second year, as a were old comrades, I work at company headquarters during the days, and before and after the test in this year's Military Academy, give me a greater impact personal growth and progress, the role of far-reaching.
at the company headquarters, I was as a messenger, I and the other Two squad comrades, co-ordination, understanding of work, and I learned a lot from them, but also allow yourself to become more mature in this period, there are many opportunities to exercise his own writing, but also to consolidate its own scientific review cultural knowledge, work experience is also in the process of doing little things constantly accumulated.
cultural trip there this year, I cram in the study period, we have a battalion stationed in the Three Realms, together with my comrades, including five into the tutorial learning experience during this period, deepened my understanding of unity and self-discipline, even though the final get the job, but get the job without losing the blog, I still remember the learning opportunities. In my studying, my instructor through training opportunities, to see us five comrades, he said he saw the self-confidence from my face, I felt as a soldier after 80 people in my personal trust and responsibility, which is commanders and soldiers who were a microcosm. take my personal experience, I live in such a company, the feeling of home to even my master, to participate in all manner harmonious environment is the growth of each soldier fertile soil. I also believe that each of the old army comrades leaving his military career in retrospect, there will be a lot of emotion and unforgettable things, let it remain forever in my heart, or sentence: Veterans do not fade! Although the development path of each and every comrade different, but the starting point should be said that the company is good. As a veteran, we will have a've been is not about the outcome of courage.
I am about to leave as a Force veteran, where I develop my company specifically to the 152-day road a thanks, and I also specifically to my company to make some recommendations: the company will never be passed along the good tradition; to those who have made the construction company outstanding contributions to the gay name is forever recorded in the register; in strengthening the construction of a knowledge-based camp, give full play to the company's own advantages, to both old and new, combining old and new, to learn scientific and cultural knowledge, to master a skill.
I am also about to become the new old comrades comrades say something from the heart: to grasp that they can grasp, cherish their own we have now is just normal pregnant dealing with people, work training for living and learning, hold a warm and sincere!
Finally, I wish artillery brigade of the construction of military training and flourishing, and wish for a harmonious development of business, a better tomorrow!
Meditations 2010-03-03 19:34
what age, what kind of mind, what kind of pursuit of what kind of feeling.
the saying goes: one soil to raise one person. home of a person's mind will be very heavy feeling, or occupies an important position, far from home , can not help but be recalled the old hometown, where most past and haunted pro. > Frankly, the beginning of my homeland is not in my mind how intuitive feelings, nor how strong and lasting impact and influence, in my view then, it's just a piece of the map area, but I'm just fortunate Growth in this beautiful land, not feel so proud, is not so proud, this is the most primitive childhood, the most realistic feel, most of these feelings and focus on the ignorant childhood, entertain is was the theme of children's favorite toy is the pursuit, and who would really go to Tracing the source of inquisitive to ask to go home and cultural characteristics of the regional style, for a child not old enough to run? but over the subtle With the home being blamed for the infection and infiltration of culture, such as home language, this is the best proof. a guest home, accent do not change, I think that the home is still in the hearts of everyone.
dew from the White tonight , is home next month. I feel like a little girl in my hometown, I grew up in the beginning, the beginning of her development, not too many features and brilliant, dull boring, time goes by and the opportunities come, little girl grow up to ten old age, suddenly change the Yen, which in turn is endless love, go, go for screen was palpable. I love the home I have lived from the familiar environment and atmosphere of the recollections and nostalgic, recalling and love.
I quite like Zhongyan Tears. Results. home situation, how touching and gratitude for what is not?
army has been one year, during this period, often a letter from home and the telephone exchange, the words between the parents is more comfort and encouragement, care and support Although the language seems euphemism strokes and deep as much as possible, and I am still deeply realize the love and care of parents, the old couple's exhortations that they make me feel warm and full of energy. parental care and thought, I grew up progress. army outside, can not forget that he is a soldier, is the Republic of loyal guards, can not forget their sacred mission and responsibility, but also can not forget the house parents and hometown crowd, the previous past can stay in the memory, can significantly Now the pictures can also be written into the diary, but the parents and some strangers when people send me to join the army scenes that made me have to move. For a moment there I really want to leave, my heart sour. < br> I hope I expressed in the armed forces carry out their duties, dry out their own performance, worthy of the selection of the motherland and the people, worthy of the cultivation of his alma mater, but also worthy of the trust and support between friends! really, my own selection did not regret it, I can be proud of a PLA soldier, my classmates think that I have chosen military service and entered the university campus, compared to pursue advanced studies more harm than good, and I can assure you that I own my choice Select the truth, I have a choice selection of the harvest! did not go to college does not mean not learning, into the barracks does not mean standstill and unambitious. Force is a big school, but also a melting pot, and only through force Exercise can be tempered into a steel train. This year, the armies of a hit TV series theme, Here I talk about why the abnormal hot drama, why would the audience and never lost their appeal. After all, TV is not real life, but in real life the soldiers in the drama and classic shape with a deep reflection, not consciously make between It will re-examine our Republic after the soldiers, how they are a bunch of sincere feelings and defend the motherland, the steel man named An Ningxiang and the loyal guards?
clearance between the passage of time Storm Shadow,, at the cusp of Who Controls? I knew I was a very sentimental person, late at night sometimes recall their past, nostalgia is a summary of their review, looking forward to the prospect of self is described. In high school, my language teacher helped me a lot, which affected deep. in their prime when the high-spirited, pointing Jiangshan, Jiyangwenzi.
high school three years, I truly feel the atmosphere and feel the high school and learning environment, I attended high school is the best high school there mm Shouguang one, even in the province are among the best in each of the students attracted by an endless stream, continuously, in such a highly competitive school full of learning, not quitting brave victory of courage and self-confidence, how to harvest? here I learned to adapt to competition and survivor, learned tolerance and fraternity, the teachers of my influence is deep and wide.
face of life's first big test, can not say I failed, but stresses less vigorous, less brilliant, from their own ideals and objectives are still a lot of distance, so I had another life choice. ambitious, unrealistic expectations is not my reflection, struggle solidarity. Let me gain my alma mater, the knowledge, strong many friends. alma mater is the mentor of the park, his alma mater, memorable and unforgettable Shien!
I still remember a female student presented to me the sentence: life is not interest rates more than struggle. Yes, no matter when and where to live, but also in terms of jobs and schools which achieve or embody valuable self-worth, hard struggle, courage, leading to a person ...

30-year-old man to understand something before!

 1. The cause is always the first
Although money is not everything, but no money is totally unacceptable, although this sentence is very popular, but certainly makes sense, so before the age of 30, please put your energy on your most career.
2, Do not read too much money now
not complain about low wages, bank deposits, 4 below the median can not see the future need to do now is to study hard, even if you re high diploma , how to apply theory to practice or take a very long training process, society will always be the most broad of a university, it allows you to have learned more than you learned in school is much more important, so the same, you Do not mind the low academic ability of .30 on their own before the age of people who buy a car or a very few.
3, they learn to appreciate their parents
Biexian nagging, so you are a parent, you know that poor parental heart, in their eyes you were a child, but they really old, you now have to coax them happy, maybe as long as one of your phone, a small gift to let them feel at ease, it is easy to do.
4, turn in your life friends
friends have a major impact, not to meet too many fair-weather friends, at least at the critical moment to have a friend help you, if you encounter such a person to take advantage of, will be useful in future, whether he is rich or poor.
5, Do not believe in love
have love in mind, but please do not say they should not believe those inside the novel Auntie Qiong Yao vows There are no eternal, it is important the responsibility, but a woman unexplainable heart, the heart has changed, nothing at all in vain, you have to do is the hand on hand, do not hesitate to .30 when to let go before the age of love is not fake, but just that most people did not really grasp the good, and they learn to do what.
6, do not worry there still is not much love kiss
in essence, do not think they have not touched 20-year-old girl to be afraid they will never find a wife. after you have many opportunities to meet girls, to know that society is men than women, but the reality is that more women than men, in fact, worried about this problem. 30 a man took, you rise rather than fall , mature love is often more beautiful and more permanent, so do not like a mad dog to want to go see the girls, learn to taste alone.
7, not to indulge in anything
the so-called objects, rather despondent, out of online games is that you gate before the play, you do not have to spend extra time and effort into something like that, otherwise, after what you had to pay overdraft. A person should be interested in, hobbies, but please distinguish between light and heavy.
8, Young did not failure
not to become discouraged and frustrated, young people should always maintain a positive attitude. fails, re-came; lost, and then for another. missed, to analyze the next years, to grasp; naive , next time, grow up. It does not matter, will be good, even to the extreme, do not give up, I believe we can survive it. Do not negative, it will be. once the fault has passed, we can not finish in the past. now , well, tired and finished, very comfortable. do not hurt, someone in the support you.
9, Do not worship or despise a person
people have idols, but please have your own personality. Do not bother to imitate a person, because you are you, the only, unique, and confidence. and do not completely deny a person, each person is valuable, if you can not understand him, please learn to accept.
10, have a sense of responsibility.
no matter what you have, but from now on to be an upright person. Men have a sense of responsibility, whether at work or in life, a sense of responsibility to others with security personnel can make sense to let people think you are a trustworthy person. We do not cowardly, but please do not hurt love you and your loved ones, especially the good girl, good girl because the world is running out, even if not have, but let her keep her beautiful heart.
11, men's appearance is not important.
not for their height and too much about appearance, a kind-hearted, honest man than the empty a handsome appearance, tall stature, but men should be handsome dirty mind much. If people judge by appearances, please do not be too concerned about, because you do not have to go to a vulgar and sad.
12, do not learn to protect the body
Now that smoking, drinking, staying up all night has nothing to do. it is because your body is in a prime time of your life after the age of .30 powerless you can understand the meaning of the word, the body is the capital of revolution, there is no good the body can not do anything, so try to make their own healthy living through a regular.
13, do not feel nothing.
you do not have to talk about success, of course, if you have millions of assets excluded. the beginning too permanent job is not necessarily a good thing, perhaps diverted in constant among the more you will learn a wealth of knowledge, and can tap their own potential, to find the most suitable for your work.
14, please serious work
15, please take seriously the feelings.
Do not envy those who, like changing his shoes for women, like Playboy, love the fun is just a waste of time you waste energy , a person can not find the lover is not the most painful, but they have no love, I love you when you put three words into your most likely to say anything, then you have the world in love is hard to find true happiness. Love is not fair, there was one person pay more than the other, even if no results, do not feel worth, because you are paying not only for her, but also to your own love, for love is a very valuable , and like their look.
16. please leave some innocence
in our hearts, even if only a small corner, keep a childlike innocence, not naive, but sometimes that makes you simply very happy. so do not too much attention to gains and losses, are no perfect life.

attempt to direct democracy

 Chapter
attempt to direct democracy and plan ways to use their private capital, politicians, not only his own trouble in the blind, but also in any case can not arrogate to itself one kind of peace of mind and the Senate delegation to the power of the Privy Council ; by a foolish and arbitrary to the illusion that he is the person for the exercise of this power to grasp it, is another dangerous than this.
mm Adam. Smith
all the common features of the collective capitalist system, can use a the various schools of music than non-socialists are tired of words, described as a social goal for a clear and carefully constructed social workers organization. critics of socialism in today's society is one of the main accused, we today community lacks a single goal that the toward individual freedom and collective elements of the conflict between. all kinds of collectivism, such as communism, fascism, etc., the difference between them is that they want to guide efforts to achieve the target properties to be different. but them with liberalism and individualism are different, that they want to organize the whole community and its resources to achieve this single goal, and refused to recognize the supremacy of the self-field of personal goals. In short, they are totalitarian the true meaning of new words The totalitarian; we use this new word is to illustrate the theory we call collectivism unexpected but inevitable natural phenomena.
whom organized society the ; or to determine the significance of the specific course of action. the welfare and happiness of millions of people simply can not scale to measure an amount. A nation's welfare, as a person's happiness depends on many things, these things are countless out to form combinations. it can not be adequately expressed as a single goal, but only the expression level for a variety of targets, a person's every need of each of which occupy a place in the overall scale of values. based on a single Planning all of our activities to presuppose that our every need in a value sequence occupies one level, the value of the sequence to be very complete, enough to make the scheme must be chosen in the various different approaches in may make a decision. In short, it presupposes the existence of a complete code of ethics, which human values are suitable for a variety of obtaining the position.
a complete code of ethics is a strange concept, it needs Imagine trying to figure out its meaning. We are not used to imagine a moral code more or less complete things. We always value in a different election to choose between going without a defined community how we should choose criteria, this fact is not surprising to us, for we do not mean that our moral code is incomplete. In our society, people do not need no reason in this case should be doing on a common point of view. However, people use all the means are community property, and is based on a single plan to be used on behalf of the local community, people should do one on such a world, then we will find that our code of ethics is full of flaws.
Here, we are not related to whether it is worthwhile so a complete code of ethics. There can only say that so far as civilization development of individual action in the range bound by the conventions continue to be reduced. constitute our common moral code regulations, amounting to less and less and is more common in nature. primitive in almost every daily life are covered by a the shackles of complicated rituals, taboos by no limit to count, almost can not imagine you can follow a different manner. From the primitive man, the moral has been an increasing tendency to become only the scope of personal whim restrictions. the adoption of a single broad enough to determine a common economic program code of ethics, runs counter to this trend will mean.
For us, the fundamental point is that this simply does not exist a complete code of ethics. plan under the guidance of a single variety of economic activities, such attempts will cause numerous problems, answers to these questions can only be provided by a moral regulations, and existing simply can not answer these questions of moral Moreover, people should do nothing of the fundamental there is no consensus. the people on these issues, or do not have a clear view, or there is conflicting views, because we live in a free society, there is no need to consider these issues, but no need for this form common opinion.
***
we did not make this all-encompassing measure of value, but also in terms of any talented, wise men, to understand the resources available to compete for endless different people with different needs and a certain the light and heavy, would not be possible. For us the question, any person concerned about whether the target includes only his own personal needs, or even close, including his estranged partner needs mm means that these words are usually sense, he is an egoist or an altruist mm is insignificant. a very important thing is the fundamental fact that no one can examine a limited area, limited understanding of the urgency of demand. whether he interest to use his material needs as the center, or interested in everyone he knew the welfare of the many goals he can care for the needs of all people, the mere drop in the ocean only.
this is the whole philosophy of individualism The basic facts are based. It is not as often as people claim, assuming that person is or should be self-serving or selfish. it only from the undisputed facts, that limits our imagination, so we only Our measure of value can include some of the needs of the whole society, and, strictly speaking, the measure of value only in the individual mind, in addition to the value of all the local scale, there is nothing else, and inevitably to these values scale different and often contradictory. Thus, individualists concluded that a limited range, should be allowed to follow their own personal values rather than others and preferences, and, in these areas, the individual target system should not succumb to the supreme command of others. It is this individual the final decision as its target those who recognize the individual as far as possible the intent of dominating their own belief in their own operation, form the essence of individualism position. < br> Of course, this view does not preclude the recognition of social objectives, or more precisely, the consistency of the recognition of personal goals, this consistency makes people together in pursuit of the goal as something desirable. However, This joint action is limited to those individuals on a case-minded; this regard, the so-called willing to contribute to help the kind of goal. Thus, the joint action confined to one common goal agreed on those areas. taken for granted, these common goals will not be the individual's ultimate goal, but it means different people can be used in a different intent. In fact, it is not a common goal of ultimate goal but a means of intentions can be used for a variety of places, people most likely to reach a consensus on joint action.
When people unite together to achieve their shared goals, they formed the organization of this intention, such as national, was the goal of giving their own system and the means. However, the formation of any organization that other organizations are still in the ; part limit depends on the individual targets to be determined the extent of agreement; and they agree on a specific course of action possible, with the expansion of the scope such action is reduced. in the exercise of the functions of some countries, citizens will reach the middle of practice consistent; while some functions will be most people's consent, and so on, we will achieve this position, that although each country may want to act a certain way, but the Government should do in De issue, is almost the number of different people, there are many different views.
limited to acts of state exists only in the range of consensus, we can rely on the voluntary consent of its guidance. but not only in the absence of this kinds of agreement between the State to exercise direct control, personal freedom must be suppressed before. Unfortunately, we can not infinitely expand the field of public action and still allow the individual in its own free area. once the state controls all means of public is greater than a certain percentage of the overall state behavior will dominate the whole system. Although the state has direct control only on the most desirable use of resources, but it's making the rest of the economy, the impact is so great that indirectly in control of almost everything. For example, as early as 1928 the German case, as the direct control of the central and local authorities for more than half of national income (according to the German official estimates, 53%) use, they Indirect control of almost the entire economic life of the country. So, almost no personal goals can be achieved independent of national action, and guide the acts of state
start a program when the principle of democracy, but its implementation requires more than the actual existence of consistent, easy to see the inevitable consequences. People may have agreed to adopt a guide based economic system, because they believe it will have a tremendous boom. in the discussion led to the decision, the project aims will be known as the the means to be used in the existence of consensus. However, this is a common goal can only be the means used. When the executive power must be a single program requirements will be converted to the requirements of a specific plan, it all activities tend to generate the precise objectives. reason that would see, on the need to plan for consensus on this point, the service plan has not been the unanimous view of the target support. It was agreed that there must be A central goal of the plan are not in agreement, and the consequences very similar to a group of people decided to travel together, and in the place to go to reach agreement on a no result, all of them may have conducted most of them do not want to be travel. plans to create such a scenario, so we have to agree with the number of far more than we have become accustomed to the topic, but in a planning system, we can not be limited to collective action are the tasks that we can agree on, and for any action can be fully implemented, we are compelled to reach a consensus in the upper part of everything. This is the most help to determine the nature of the features of the planning system.
agreed that such people may wish that Parliament should develop a non- The economic plan is not included, however, whether the people or their representatives, are not so bound to any specific plan in the upper reach agreement. democratic legislature in the implementation of a clear mandate appears to be the people's powerlessness, will inevitably lead to dissatisfaction with the democratic system. Parliament has gradually been regarded as a political separation , has been nearly half a century. more recent number, Professor Laski elaborated this view:
is not suitable for the existing institutions of Congress quickly passed a large number of complex rules, this is commonplace. even the coalition government the implementation of economic and tariff measures, not detailed by the House debate, but the system through a set of enabling legislation, which essentially has admitted this. In my opinion, this Labour government would set a precedent by extension . It will be limited to the lower house of two of its functions can be handled: let off steam and discuss the general principles of government initiatives. It will take a bill to grant broad powers to the departments concerned in the form of General; these powers will be exercised by the Privy Council in Royal Decree , but this decree is available when the House is willing to cast the negative vote of no confidence in the way by the impeachment. Recently, Duonuomoer Committee also emphatically reiterated the necessity and value of the enabling legislation; and, if not the process of socialization recognized by the existing parliamentary procedures the proper way to filibuster damaged, then the expansion of delegated legislation in the offing.
to the socialist government will not allow itself to be subject to the democratic process too, said that clear, Professor Laski also the end of the same article, that ***
a country when it comes to the detailed management of economic affairs, acknowledged that the Council clarify the reasons for low efficiency is important. trouble is that neither individual Members, nor the parliamentary institution itself, but in the Parliament tasks undertaken by internal contradictions. they have not been asked to do the things they can agree, but everything that was asked of the overall management of national resources mm mm have achieved consensus. But for such a task, system of the majority decision is not appropriate. in a limited way to choose, most will still come to find; I believe everything must have a majority view, that is superstition. If positive action when a large number of possible ways , there is no reason to have a one way therein in favor of the majority of the. Legislative Assembly each member, may feel that a particular management plan relative to economic activity in terms of no plan better than nothing, however, does not seem a plan Most people will prefer it rather than feel absolutely no plan.
a coherent plan can not be divided into several parts and to vote on specific issues, but can be achieved. a democratic parliament, like the discussion as general motion on a comprehensive economic plan to vote and modified by section, it is meaningless. a real economic plan, there must be a single concept. Even if the Council can proceed step by step to reach agreement on a particular program, it certainly can not ultimately make anyone satisfied. A must be very carefully the various parts of the complex as a whole to adapt to each other and can not view the conflict through compromise and reach. to develop an economic plan in this way, even more than through democratic procedures, such as the successful planning a military campaign The instance of the class, less likely. as the same military strategy, the task will inevitably be delegated to experts.
However, the difference is a battle of the general fiduciary responsibility is a single target, continuing the war During all the means under his control must be completely dedicated to this goal; and those granted to the economic plan but they can not have such a single objective, to lend him the means to have no similar restrictions. generals do not weigh a variety of mutually exclusive The goal of independence; for him there is only one supreme goal. However, an economic plan or any part of its goals, out of a specific plan can not be determined. to develop an economic plan, is bound to each other in various conflicts and competing objectives mm mm different needs of different people to choose between, this is the real economic problems. However, such a conflict which objectives, target what we want to achieve other goals must be sacrificed, in short, which is We must choose the way, only those who know all these people will know the actual situation; and a variety of objectives for which the option should be given priority, and only they can do these experts before the decision is in position. Inevitably, They will choose their scale of whom plan imposed on them collectively.
This is not always be clear to people, but usually only as authorized by the technical characteristics of this task only makes sense. But this does not mean authorized only with the technical details, it does not mean that Congress has not the ability to understand the technical details is difficult to root. (1) changes in the structure of civil law, as opposed to understand all the connotations of these changes, the technical is not worse , the difficulty is not greater; but did not have some serious recommendations, should the legislative power granted to an expert body. In fact in these areas, the legislation does not exceed the true majority vote can be reached outside of the General; In the management of economic activities, the need to mediate the stakes are so divided, so that in a democratic parliamentary consensus to reach this truly is impossible.
, however, should be recognized that the grant itself is not a legislative This should be against! against the authority itself is not against the cause against the symptoms, but may be other causes, in its inevitable consequences, to ignore the seriousness of cases. As long as the powers conferred by the general rule is to develop the power, it can be very good reason that such rules should be by local authorities and not by the central authorities to develop. worth against the phenomenon is the reason for resorting to authority, because things can not be addressed by the General to prescribe, but only on specific camera case discretion. In these circumstances, authorize means giving some of the authorities the power to use legal force to make essentially arbitrary decision (usually as grant agencies the technical task, though it is a normal phenomenon, but only embarked on the path of democracy programs moving away from the first step in the process of its powers. authorizing such an expedient can not really make a comprehensive plan to eliminate the advocates of democracy cause of incompetence is so unbearable. the specific powers granted to the various agencies, for the achievement of a single coordinated plan for creating a new obstacle. even if this expedient, a democracy, all economic life in the planned part successful, it still must face these plans were consolidated into a single whole problem. Many projects were planned did not form a whole mm Indeed, planners should first recognize that they may be better than no plan mm even bad. but democratic legislative bodies to give up the really big issues long-term when making decisions hesitated, but only do so, it will make anyone else can not go to develop a comprehensive plan. However, the plan is necessary of consensus and democratic parliament's inability to produce a plan, will arouse more and more strongly request that the power given to governments or individuals to enable them to do his duty. If you want something, then the responsible authorities have to get rid of the fetters of the democratic process, this belief has become increasingly popular.
dictator but as an economic plan called for turning movement is a unique stage, not known for this country. A few years ago , the most sensitive one of the foreign British researchers, the late Elie. Alie Wei pointed out: . Cripps Sir according to a photo, I think you'll find such a common face of mm you will find that they will say in unison: l We are living in economic chaos, only in a dictatorial leadership, we can get rid of this confusion. r > In Germany, even before Hitler came to power, this movement has been progress very far. in 1933, some time ago, Germany had already reached an essentially dictatorial rule stage, it is important to remember De. then no one would doubt that democracy has been insolvent at the time, such as Br��ning genuine democrats, and no longer ��ʩ3Ъ�� or von. Pakistan to democratic rule, the better. Hitler not destroy the democracy; he just used the decline of democracy, in a pinch to obtain the support of many of these people, although they hate Hitler, but he is still the only one strong enough to make a difference people.
* **
planners usually try to make our development consistent with this argument is that, as long as democracy remains the ultimate control, the essence of democracy will not be affected. Karl. Mannheim wrote:
a planned community and the only 19th century society [sic] difference is that more and more areas of social life, and ultimately every aspect of these areas and listen with respect, are subservient to the control of the State . However, if the supreme power of Parliament to be able to prevent some control, then it can also, in many ways to do this hh, in a democratic country, the country's supreme power indefinitely through the sole to strengthen democracy without giving up control.
This belief ignores the critical difference. in Parliament the first to reach agreement on the goal and only the powers granted to the Department to resolve the details of the Parliament of course, can give clear guidance in place to control task execution. When authorization on the grounds that there was no agreement as to the target, when the agency responsible for planning awareness in the legislature had not the conflict between the various objectives of choice, and when at best it can do is to provide a comprehensive only comprehensive plan to accept or reject the time, the situation is completely different. criticism can and may have in; but because of an alternative plan can not achieve the consent of the majority, but some opposition and almost be said as an essential part of the whole, to criticize still null and void. parliamentary discussion can be retained as a useful safety valve, and even blamed for the dissemination of the official reply to the convenience of a variety of media. It can even prevent the notorious disadvantages of impeccable and effectively insist correct some shortcomings. but it can not be guided, at best, in fact it can only elect those who have absolute power. The whole system will tend to kind of referendum on dictatorship, in which system, the head of government by the people to vote again and again to consolidate his position, so that it can ensure that the vote will go in the direction he would like to be.
the possibility of conscious control is limited to the field there is a real consistent, and in some areas have allowed things to go, this is the price of democracy. but in a centrally planned to exercise its functions dependent on the society, will not allow this kind of control can be achieved depends on the majority of the same; to a weak to impose the will of the minority People, this is often necessary, because this will be among the people of a small number of controversial issues can be the biggest collective agreement. As long as the functions of government according to a widely accepted belief, the majority of people who can qualify through free discussion in the to areas of agreement, the democratic government can effectively run; free creed biggest advantage is that it is necessary to agree on the scope of the problem, reduced to a free society of the problems that may exist in the same range. now It is often said that democracy will not tolerate possible, is extremely important. When the system dominated by a collectivist creed, democracy will inevitably destroy itself.
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However, we do not intend for the gods of democracy. Indeed , our generation may be for democracy and think about too much, while the value of the services we talk about democracy and to the large and small. Democracy can not be properly discussed, as Lord Acton put it freedom, is a means to a higher political goals. is a means, a guarantee domestic stability and practical means of personal freedom. It is by no means consistent in itself is no doubt correct and reliable. We must not forget that more often than under an authoritarian rule under a democratic system in some more cultural and spiritual freedom mm might at least want to see, in a very uniform dogmatic majority government and a democratic government under the rule of democracy and the worst may be the same brutal dictatorial regime. However, our point with a dictatorship must inevitably destroy the freedom, rather the plan results in dictatorship, because dictatorship is the imposition of the ideals of the most effective tool, and, to a large extent focused on plans to become possible, dictatorship itself is essential. planning and the causes of the conflict between democracy but in the fact that required for the management of economic activity in the suppression of freedom, the latter is an obstacle. But as long as democracy is no longer the protection of individual freedom, then it may be still exist in some form under the totalitarian regime. a true destruction of personal freedom.
threat to democracy as the mainstream value, and concentrate on the prevalence of this practice is not without risk. It is in large part false and ridiculous for this belief is responsible for this kinds of belief is, as long as the ultimate source of power is the will of the majority, this power would not be arbitrary. Many people in this faith to get this false assurance that the danger we face is a general lack of awareness important reasons. no reason to believe, as long as I believe the power is granted through the democratic process, it can not be arbitrary; and this is also incorrect to say the opposite, namely to prevent the arbitrary power is not its source but its limitations . democratic control = = prevent power may become arbitrary, but not the mere existence of democratic control can do this. If the democratic system determines that a task, and this task must be used and can not be based on the set the power of the guidance, it will become arbitrary power.
attempt to direct private ways politicians use their capital, not only his own trouble in the blind, but also in any case can not arrogate to itself a kind of peace of mind to authorize the power of the Privy Council and the Senate; by a foolish and arbitrary to the illusion that they are suitable for people who exercise this power to grasp it, is another dangerous than this.
mm Adam. Smith
all collectivism common feature of the system, you can use a different school than non-socialists are tired of words music, described as a social goal for a clear and carefully constructed social workers organization. today's society, the main critics of socialism One accusation is that we lack in today's society that a single goal of argument is very clear, and immediately leads us to individual freedom and collective elements of the conflict between. all kinds of collectivism, such as communism, fascism, etc., the difference between them is that they want to guide public efforts to the different nature of achieving the objectives. But they and liberalism and individualism are different, that they want to organize the whole community and its resources to achieve this single goal, and refused to recognize the supremacy of the self-field of personal goals. In short, they are Totalitarian true sense of the word of this new totalitarian; we use to illustrate this new word is collectivism in theory we call the unexpected but inevitable natural phenomena.
social worth organized see, these words do not sufficiently clear to determine the significance of the specific course of action. the welfare and happiness of millions of people not simply a scale to measure the amount. A nation's welfare, as a person's happiness depends on many things, these things are available in countless combinations to come out. It can not be adequately expressed as a single goal, but only the expression level for a variety of targets, a person's every need of each of them a place in the overall scale of values. under a single plan all the activities that guide us to presuppose that we need for each of the value in a sequence occupies one level, the value of the sequence to be very complete, enough to make the scheme must be selected in the a variety of different approaches are likely to make a decision. In short, it presupposes the existence of a complete code of ethics, which human values are suitable for a variety of obtaining the position.
a complete code of ethics The concept is unfamiliar, it takes imagination to try to figure out its meaning. We are not used to imagine a moral code more or less complete things. we always choose between different values to choose to go without How should we choose a defined social norms, this fact is not surprising to us, for we do not mean that our moral code is incomplete. In our society, people do not need no reason in this case should be doing under a common point of view. However, people use all the means are community property, and is based on a single plan to be used on behalf of the local community, a people should do about the perspective must guide all decisions. In such a world, then we will find that our code of ethics is full of flaws.
Here, we are not related to whether it is worthwhile so a complete code of ethics. This can only point out So far, with the development of civilization, individual actions bound by the conventions of the range of constantly shrinking. constitute our common moral code of regulations, amounting to less and less and is more common in nature. primitive in almost every Parts daily lives are bound by a complex ritual, taboo subject no limit to count, almost can not imagine you can follow a different manner. from primitive man, the moral has been an increasing tendency be only limited scope of personal whim. to adopt a broad enough to determine a single common code of ethics economic plan would mean that contrary to this trend.
For us, the fundamental point is simply not the existence of such a complete code of ethics. under a single planning guidance range of economic activities, such attempts will cause numerous problems, answers to these questions can only be provided by a moral regulations, and existing simply can not answer these questions of moral Moreover, nothing should be done on people does not exist a consensus. people on these issues, or do not have a clear view, or some conflicting views is because we live in a free society, there is no need to consider these problem, but no need to form a common opinion on this.
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we did not make this all-encompassing measure of value, but also in terms of any talented, wise men, to understand the different resources available to compete for people's endless endless different needs, and the severity of a certain ...